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This policy covers how sister4d collects, uses, and protects the information tied to your account — from registration details to transaction records with OVO and ShopeePay. Access and eligibility depend on local law and are available where local law permits.
When you open an account on sister4d, we collect the information you submit during registration: your name, email address, and the payment details you link for wallet transactions through OVO or ShopeePay. We also collect device and session data — browser type, IP address, and interaction logs — to keep your session running correctly and to detect unusual activity on your account. We do not sell your personal data to third parties. Information shared with payment processors like OVO and ShopeePay is limited to what those services need to complete a transaction on your behalf. Each processor operates under its own privacy terms, which you can review directly through their platforms. Data we hold is kept for as long as your account remains active, plus any period required by applicable local regulation. If you close your account, we retain only what local law requires us to keep. The current state of your stored data is accessible through the account dashboard after login. Where local law and eligible regions permit, you may request a copy of your records or ask us to correct inaccurate details by reaching support through the contact paths listed in this policy.
Transaction records processed through OVO are shared only as needed to complete your deposit or withdrawal. OVO's own privacy terms govern how they handle that data on their end.
When you use ShopeePay to fund your account, only the information required to authorize that transfer is passed along. Review ShopeePay's policy for details on their data handling.
Your stored profile details, linked wallet status, and transaction history are visible in the account dashboard after login. No need to contact support for a routine data review.
We log device type, IP address, and session activity to protect your account from unauthorized access. These logs are not used for advertising or sold to any external party.
This policy applies to data collected directly through sister4d — at account creation, during login, and across game sessions or wallet transactions on the platform. It does not extend to third-party services you reach from our pages, including payment processors, game studios, or external links. Understanding the boundary helps you know who to contact when a question comes up.
All data collected when you register, log in, or update your profile on sister4d falls under this policy. That includes your contact details and security settings.
Deposit and withdrawal activity processed through OVO or ShopeePay on sister4d is covered here for our side of the transaction. The payment provider's own terms cover their side.
Session data generated while you browse the lobby or play titles from our catalogue — including game activity logs — is collected and retained under this policy.
External platforms you navigate to from sister4d, including studio or wallet provider sites, operate under their own policies. This policy does not govern data those services collect independently.
You have practical options for managing the information sister4d holds about your account. These are not just policy statements — each one maps to a real step you can take. Start with the account dashboard, where your profile, linked wallets, and transaction records are displayed after login. If you spot an error in your registered name or contact details, the account settings page shows the editable fields directly. For records you cannot update yourself — such as historical transaction logs — our support team can review and correct them on request. If you want to know exactly what data we hold, or you want to ask about retention and deletion, raise a ticket through the support contact path. Where local law and eligible regions permit, we will process your request within a reasonable period and confirm the outcome in writing.
Log in and open the account dashboard to see your profile data, linked payment wallets, and transaction history — no support request needed for a routine check.
Go to account settings to update your registered email or contact details. Fields that cannot be edited directly are flagged with a contact-support prompt.
Submit a ticket through our support channel if you want to know what specific data we hold, request a record copy, or ask about retention periods under applicable local law.
To close your account and request data removal, contact support directly. We will confirm what data is deleted and what we are required to retain under local regulation.
If this policy raises a question you cannot answer through the account dashboard, use one of the contact paths below. All privacy-related requests — correction, deletion, or data access — are handled through the same support routes. State clearly in your message that your question is about personal data so the right team picks it up.
Open the live chat widget from any page on sister4d. Mention that your question is about account data or this privacy policy so support can direct your request correctly.
Send a written request to our support email address listed in the account help section. Email is the recommended path for formal data access or deletion requests that require a written record.
The help center in your account dashboard covers common policy questions with step-by-step answers. Check there first — many data questions are resolved without opening a support ticket.
sister4d uses standard security measures to protect your account data in storage and in transit. Session data is handled to support login continuity and to flag unusual access patterns on your account. We use cookies to keep your session active and to remember your language and display preferences — you can manage cookie settings through your browser. Retention periods follow applicable local regulation, and we do not hold data longer than necessary. All requests to change, access, or delete your data are handled by our support team and confirmed in writing.
Account and transaction data is stored with access controls that limit which internal processes can read it. Storage practices follow applicable local data handling requirements.
We use session cookies to keep you logged in and preference cookies to remember your display settings. These are first-party cookies; we do not place advertising trackers from third-party networks.
Unusual login attempts trigger a review against your session log. If something looks out of place, access may be paused until you verify through the account recovery path shown at login.
When this policy changes, the updated version is published at this URL with the revision date shown at the top. Continued use of your account after a revision means you have seen the updated terms.
These questions cover what visitors most often ask after reading the policy above.
We collect your name, email address, and the payment details you provide during registration — such as your linked OVO or ShopeePay wallet. We also log device type and session activity to keep your account secure. You can review the data we hold by logging in and opening the account dashboard.
Only the information needed to process a specific transaction is shared with OVO or ShopeePay. We do not share your full profile with payment providers, and we do not sell your data to any third party. Each payment processor handles their portion under their own privacy terms.
When you close your account, we delete your active profile data and retain only what applicable local law requires us to keep — typically transaction records for a defined regulatory period. Contact support to ask about the specific retention period that applies to your account under local regulation.
Yes. Send a request through our support email or live chat and specify that you want a data access summary. Where local law and eligible regions permit, we will compile and send you the records we hold. The account dashboard already shows your transaction history and profile details for routine checks.
Log in and go to account settings — editable fields like your contact email are updated there directly. For details that cannot be changed through the settings page, open a support ticket and describe the correction needed. We will review and confirm the change in writing.
We use first-party session cookies to keep you logged in and preference cookies to remember your display settings. There are no third-party advertising trackers placed on your device. You can manage or clear cookies through your browser settings at any time, though doing so may affect login continuity.