Skip to content
sister4d Slots / App
SYARAT PENGGUNAAN

sister4d Terms Conditions: What Applies to Your Account

These terms set out the rules that govern your account, your transactions through OVO or ShopeePay, and your access to game categories on sister4d — where local law and eligible regions permit. Read through what applies to you before exploring the lobby or funding your wallet.

  • Account Access Rules
  • OVO & ShopeePay Transactions
  • Game Category Scope
  • Your Rights & Choices
KETENTUAN BERLAKU

How These Terms Apply to Your Account

By opening an account on sister4d and accessing game categories — slots from PG Soft and Pragmatic Play, live dealer tables, or crash games — you confirm that you have read and understood these terms. Access is available only where local law in your region permits it; it is your responsibility to check that before proceeding. These terms cover your account registration, the wallet connections you set up (OVO, ShopeePay, DANA, GoPay), your use of game content provided by our studios, and any communication between you and our support team. They do not cover third-party services — such as your e-wallet provider's own policies — which operate under their respective terms. We may update these terms when required. The current version is always accessible from the footer of every page. Continuing to use your account after a revision is published means you accept the updated terms. If you have questions about a specific clause, reach our support team through the channels listed on this page before proceeding. Your account dashboard shows your transaction history and current wallet status after login.

  • OVO

    OVO wallet

  • ShopeePay

    ShopeePay wallet

  • DANA

    DANA deposit

  • GoPay

    GoPay payment

RUANG LINGKUP KEBIJAKAN

What These Terms Cover and What They Do Not

  • Account Access

    These terms apply fully to account registration, login, and identity verification steps shown in your account portal. Access depends on local law and is available only in eligible regions — we do not override local regulatory requirements.

  • Transactions

    Deposits and withdrawals processed through OVO, ShopeePay, DANA, or GoPay fall under these terms on our side. The e-wallet provider's own terms also apply independently; we are not responsible for conditions set by those services.

  • Site Content

    Game content from studios including Microgaming, PG Soft, Pragmatic Play, CQ9, and JDB is covered by these terms while you access it through your sister4d account. Individual game rules are shown in the game interface itself.

  • Third-Party Services

    Payment processors, device operating systems, and any external link you follow from this site operate under their own terms. These terms do not extend to those services, and we make no representation about their conditions.

HAK PENGGUNA

Actions Available to You Under These Terms

Your account gives you several practical ways to manage your data, review your history, and raise concerns. After logging in, your account dashboard shows a full record of deposits, withdrawals, and session activity — including transactions processed through OVO and ShopeePay. If you notice a discrepancy in your account details or transaction record, you can submit a correction request directly through the support channel listed on this page. Want to understand how a specific term applies to your situation? Our support team handles policy questions alongside account help, so you can raise a question the same way you would a wallet issue. Where local law grants you specific rights regarding the personal data held in your account, you can exercise those by contacting us — the process and the information we hold on your account will be explained in response. We aim to respond to every account-related request within a reasonable period; current response times are shown in your account support section after login.

  • Review Your Records

    Your full transaction and session history is accessible from the account dashboard after login — no support request needed for routine record checks.

  • Correct Account Details

    Submit a correction request through support if any registered detail is inaccurate. Identity verification steps shown in your account portal apply during this process.

  • Raise a Policy Question

    Use the same support channel for policy questions as for account issues. Our team will address which clause applies to your specific situation.

  • Request Data Handling Information

    Where local law grants you rights over personal data we hold, contact support with your request. We will explain what is held and the steps available to you.

HUBUNGI KAMI

Reach Us with Terms & Conditions Questions

Policy questions and account concerns go to the same support team. Use the channel that suits you — live chat is the fastest path for account-specific queries, while email works for detailed written requests about data or terms clauses. Current response times are shown inside your account after login.

  • Live Chat

    Open the chat widget from any page while logged in. Use this for account access, wallet questions, or a specific terms clause you need clarified quickly.

  • Email Support

    Send a written request for data-related or policy-specific questions. Include your registered account details so we can locate your record and respond accurately.

  • Account Help Centre

    The help section inside your account covers common terms questions, wallet procedures for OVO and ShopeePay, and step-by-step account management guides.

KEAMANAN AKUN

How We Handle Your Account and Data

Your account security and data handling sit at the centre of how we operate sister4d. We store account credentials using standard encryption practices and do not share personal account data with third parties outside of what your e-wallet connection (OVO, ShopeePay, DANA, GoPay) requires to process a transaction. Cookie use on this site is limited to session management and basic analytics; you can review and adjust cookie preferences through the settings link in the site footer.

  • Data Handling

    Personal data collected during account registration is used only for account operation, transaction processing, and support. We do not sell account data. Your data handling rights under applicable local law can be exercised by contacting support.

  • Cookie Use

    We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies are optional and adjustable from the cookie settings in the site footer at any time.

  • Account Security

    Your account login is protected by the credentials you set during registration. If you suspect unauthorised access, contact support immediately — the steps to secure your account are shown in the account security section after login.

  • Requesting Changes

    To update registered details, correct data, or request removal of an account, contact our support team through live chat or email. We will confirm the verification steps required and the expected timeframe for each request type.

PERTANYAAN UMUM

Common Questions About These Terms

If your question is not covered below, use the live chat or email support channels listed on this page.

Do these terms apply to me if I access sister4d from Indonesia?

Access and eligibility depend on local law in your region. If local law in your area permits access to this site, these terms apply to your account, your transactions, and your use of game content. Check your local regulations before opening an account.

What happens to my OVO or ShopeePay transaction if there is a dispute?

Disputes involving a wallet transaction should be raised with our support team first. We will review the transaction record held on our side. Your wallet provider's own dispute process applies separately to their side of the transaction; both processes may run in parallel.

Can I request a copy of the personal data held on my account?

Yes. Submit a data request through our email support channel with your registered account details. We will confirm what information we hold and the steps to access or correct it, in line with applicable local law in your region.

How will I know if the terms have been updated?

The current version of these terms is always in the site footer. When a meaningful change is made, we may notify you through your account or the email address registered to it. Continuing to use your account after an update is published means you accept the revised terms.

What if I want to close my account?

Contact support through live chat or email with a closure request. Our team will explain the verification steps required, how any wallet balance is handled, and the timeframe for the closure to take effect on your account.

Do these terms cover the game content from PG Soft, Pragmatic Play, and other studios?

Yes — while you access game content through your sister4d account, these terms apply. Individual game mechanics and prize structures are governed by the rules displayed inside each game from our studio partners, which you can review before playing.